OUR POLICIES
Our Complaints Policy
We're Here to Listen
At Results Driven Hypnosis, your experience matters to us. If something isn't working for you or you have concerns about our services, we want to hear from you. We take every piece of feedback seriously and are committed to resolving any issues promptly and fairly.
How to Reach Us
You can contact us about any complaint or query in whichever way feels most comfortable:
By Phone: Call us directly to speak with someone who can help
Online: Click the link below to submit your concern or query in writing
We'll acknowledge your complaint within 2 business days and keep you updated throughout the resolution process.
What Happens Next
When you contact us with a complaint or query, here's what you can expect:
We Listen First - We'll take time to understand your concern fully, without rushing to conclusions
We Investigate - We'll review your situation carefully and gather any relevant information
We Respond Thoughtfully - Within 7 business days, we'll provide a clear response outlining how we plan to address your concern
We Follow Through - If your complaint requires action, we'll implement solutions and verify they've resolved the issue
Our Commitment to You
We approach every complaint and query as an opportunity to improve. Your feedback helps us serve you and future clients better. We're committed to:
Treating all complaints with respect and confidentiality
Responding in a timely, professional manner
Taking responsibility when we fall short
Making things right whenever possible
Learning from our mistakes
If You're Not Satisfied
If you feel your complaint hasn't been resolved to your satisfaction, please let us know. We'll escalate the matter internally and work with you to find a resolution.
Your trust is important to us, and we'll do everything reasonably within our power to maintain it.
Last Updated: December 2025
Our Refund Policy
Our Promise to You
We stand behind our programs and believe in the transformative power of the work we do together. That's why we offer a results-focused guarantee that puts your success first.
How Our Guarantee Works
When you commit to one of our programs, we commit to supporting you until you achieve your goals. Here's what that means:
Ongoing Support Until Success - If you complete your program and haven't achieved the results you're working toward, we'll continue working with you at no additional cost until you do.
Full Refund Option - If you've genuinely engaged with the program, taken advantage of our ongoing support guarantee, and you're still not satisfied with your experience, we'll provide a full refund.
Refund Requirements
To qualify for a refund, we ask that you:
Follow the Program - Complete the sessions, exercises, and practices as outlined in your program materials
Provide Documentation - Show us evidence that you've actively participated in and followed the program (session attendance, completed worksheets, practice logs, etc.)
Use Our Support Guarantee - Take advantage of the ongoing support and additional sessions we offer when initial results aren't achieved immediately
Give It a Fair Chance - Allow the process enough time to work (healing and transformation aren't always instant)
Why We Ask for This
We're not trying to make refunds difficult. We're asking you to genuinely engage with the work because we know these methods are effective when properly applied and we committed to your success. The requirements protect both of us and ensure you're giving yourself the best possible chance at success.
Think of it this way: we're so confident in our approach that we'll keep working with you for free if needed. We only ask that you meet us halfway, as you committed to in the beginning, with genuine effort.
The Refund Process
If you've met the requirements above and want to request a refund:
Contact us by using the link below
Provide documentation of your program participation and support sessions
We'll review your request within 5 business days
If approved, you'll receive your full refund within 14 business days
Questions?
We're happy to discuss our guarantee and refund policy before you enroll in any program. We want you to feel completely comfortable with your decision to work with us.
This policy reflects our genuine belief in what we do and our commitment to your success. We're here to support you, not just sell you a program.
Last Updated: December 2025 vision
